Customer Testimonials
Nona Kamel2025-08-24Trustindex verifies that the original source of the review is Google. If you’re over 50 years old, Avatar is a great rehab but it does not work for younger addicts as the facility allows mobile phones during detox which is an easy way to call your friends and drug dealers . As well, Avatar has no fences with access to the woods which makes getting drugs the easiest thing on the planet. If you really want to help your beloved ones pick a tight ship place like Blue crest in NJ or any other tight ship facility but not avatar because the facility and rules are not suitable for young drug addicts .I was kicked out Avatar onAugust 21 because I stood up for a counsellor who is called Mr creep who likes to touch young girls. Mohamed Hussien James Meyler2025-08-16Trustindex verifies that the original source of the review is Google. The best place to go for treatment clean good food and amazing staff that wants nothing but the best for you. Would recommend Avatar to anybody struggling Kelly2025-08-16Trustindex verifies that the original source of the review is Google. Avatar is a top notch facility with providers who truly care and go above and beyond. The amenities and food is healthy and very good. Would give this facility ten stars if it was an option! Carey Kaplanek2025-08-16Trustindex verifies that the original source of the review is Google. This place is truly the very best. Unfortunately I have been to many detox/treatment centers and there is no comparison. Aakash T2025-08-05Trustindex verifies that the original source of the review is Google. I had a great time here. Becca was able to help me fall in love with Art again. I will never forget those classes and how much joy they brought me. DB Fairlawn House2025-08-05Trustindex verifies that the original source of the review is Google. Avatar is a superb facility if you or your loved ones are looking for SUD help. Located in the peaceful, serene back drop of the Ramapo mountains, just 25 mins from the Tappan Zee Bridge/ NYC, Avatar is centrally located hugging the North Jersey/NY border, you would never imagine such an inviting, beautiful, calming, and charming scene exists right outside the concrete jungle tucked away in lush greenery and awe inspiring wooded mountains, Avatar sits atop acres of sprawling fields. You could not imagine a more comfortable place to feel secure and safe when you take the first steps of your journey towards overall wellness and sobriety. Avatar’s detox provides comfortable rooms with single beds available. Each person has their own television and desk space. The bathrooms are beautifully done with great water pressure. Hair cuts, nails, and movie theatre trips happen regularly. The staff is really what sets this place apart- everyone from the MD, operations, psych, nursing, BHTs, cleaning, admissions, and kitchen go out of their way to accommodate every client’s individual needs. The food is top notch. Medical - nursing, psych, MD truly listen to you and hear you out to make sure you are as comfortable as you possibly can be in an already obviously uncomfortable situation. Clinical staff- case management and therapists - are there holding your hand every step of the way. You meet every day with clinical and medical, BHTs go out of their way to help you with anything you need (they really do). Avatar’s staff welcomes you as if your family from day 1. Pinal, the owner, makes himself available to any and every client and truly cares, which is something so rare in this corporate healthcare day and age. You will not regret choosing to take your first step into Avatar’s doors. You will be in the best hands possible, hands down. James m2025-08-02Trustindex verifies that the original source of the review is Google. Extremely great rehab with the most amazing staff. The nursing staff met all of my needs starting with Dr. A and his nurses Pearl, Chris, Steph, Julietta and Rebecca. The BHT's are so welcoming with such a warm embrace starting with Donna, Alex, Katie, and Denise. They all talked to me when I was down and depressed and really enjoyed their company. The best of all is Pinal. I wouldn't be at Avatar if it wasn't for him, and also Lenny. Lenny was one of the admission staff I talked with prior to coming in, and he also got me put into a single room when I had issues with my roommate and was contemplating on leaving. He also went all-out to try to convince me to stay, which I ended up happily doing. I'm grateful to Andrew who took me to get my nails done and set up haircuts for the whole facility. If you really need anything, you just go to him because he really gets shit done. Avatar takes you to activities every week, sometimes even two. You have the ability to see a physical therapist and get massages after group hours. Most rooms here are single with a TV and a private bathroom. This is truly a haven of a rehab. Once you come to Avatar, NO other Rehabs can compete. Most of the negative reviews aren't from actual clients that have been here and shouldn't even be listened to. Avatar is the best of the best and I'd NEVER go anywhere else! So of course, I highly recommend Avatar to anyone that's interested in great treatment and even better accommodations & amenities with the ability to use your phone & laptop for work or even bring a service dog with certified paperwork. Thank you Avatar. You guys truly made a difference in my life! Eric Damario2025-08-01Trustindex verifies that the original source of the review is Google. Avatar is amazing from the staff, counselors,techs, doctors and kitchen staff. The food is amazing the care is top notch and would recommend to any family member or close friend. Dan Kochis2025-08-01Trustindex verifies that the original source of the review is Google. This is my second time in treatment, so I was kind of aware of what to expect from atreatment program coming in and coming to Avatar absolutely blew it out of the water. The whole experience was tremendously fantastic starting with the staff that are very welcoming and caring to all your needs. The groups ran by the counselors were helpful and to me personally, life-changing. The food is fantastic, and has multiple menu options if you don’t like whats being served that day. I was able to get a single room that has its own little-like living room and additional TV and private bathroom. The accommodations that were offered at Avatar were by far better than my first treatment experience and if I had to come back to rehab, there’s no doubt I would be coming back to Avatar! Highly recommend. Regina Slater2025-08-01Trustindex verifies that the original source of the review is Google. Called in for my son who needed help asap, they helped get him in quick and provided transportation. My son let me know how great everyone was there and accommodating they all where.